View Gas - Billing & Payment Options

As a member of CoServ Electric, you will be billed monthly for the electricity that you use. Your service address will determine the day of the month that you receive your statement and you can expect to receive your statement around the same time each month.

Payments are due 16 days after the bill is printed. You may find this date in the upper right corner of your statement.

Payment Procedures

CoServ accepts MasterCard, Visa, ATM debit card (Pulse, NYCE, Star or ACCEL) or electronic check payments. In addition, members may pay with cash, check or money order when paying in person.

In person: You can pay your electric bill in person between 8 a.m. and 5 p.m., Monday through Friday. Payments outside of regular office hours may be placed in the night depository located in the parking lot of the CoServ Electric headquarters building at 7701 South Stemmons, in Corinth, TX. Please note, cash should not be deposited in the night depository.

By mail: Payments may be sent to:
CoServ Electric
P.O. Box 650785
Dallas, TX 75265-0785

Please allow at least 7 - 10 days for CoServ to receive your payment. We encourage you to use the pre-addressed envelope provided with your billing statement.

By telephone: Telephone payments may be made by calling Bill Matrix at 800-807-3891.

Online: By following the link below, you will be able to pay your bill online through Bill Matrix.

Online: By following the link below, you will be able to pay your bill online through Bill Matrix. Bill Matrix

Please note: All electronic payment transactions (those made by credit card, debit card or electronic check), whether made in person or by phone/online, will be subject to a $3.95 processing fee. Additionally, a $500 limit will be placed on each electronic payment transaction. Bill Matrix, the payment processing company, generates this fee. CoServ does not retain any of this fee, nor does the co-op benefit financially from this charge.

Automatic Bank Draft: The bank draft allows for payment of your bill to be automatically drafted from your checking account. Each month we will send you a bill that will show the date and the amount that will be drafted from your account. Your bank statement will reference Denton County Electric Cooperative as the payee.

In order to avoid a $3.95 processing charge, CoServ members/customers may make payments using their own checking software or online bill pay through their bank. Please be aware that if you choose this type of payment you must allow 7 to 10 days for CoServ to receive your payment.

Late fees and service interruption: Any account whose monthly electric payment is not paid on time will be charged a late fee on the next bill. This fee will be 5 percent of the most recent electric energy charge, customer charge and PCRF. A notice of service interruption will be mailed 3 days after the due date indicated on your statement if payment has not been received. If you are unable to pay your bill by the due date, please contact Customer Service before the date indicated on the notice to request additional time to pay your bill.

PLEASE NOTE: If your service is disconnected, you will be required to pay the entire balance on your account plus reconnection charges and an additional deposit, if applicable, to have services restored. CoServ Electric will require payment prior to 3:00 pm in order for service to be reconnected the same day. Any payments received after 3:00 pm will result in the service being reconnected the next business day. CoServ Gas requires an appointment to be scheduled for service reconnection. If payment confirmation is received prior to 11:30 A.M., an appointment can be scheduled for the morning of the next business day. If payment confirmation is received between 11:30 A.M. and 3:30 P.M., an appointment can be scheduled for the afternoon of the next business day. Payment confirmation received after 3:30 P.M. will result in an appointment being scheduled for the second business day.
* Bank Draft - Details available by calling Customer Service at 940-321-7800 or 1-800-274-4014.